FlyerTalk Forums - View Single Post - The 2024 BA compensation thread: Your guide to Regulation EC261 / UK261
Old Jul 16, 2024 | 6:28 am
  #1340  
Retsina
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Join Date: Sep 2023
Location: London,UK
Posts: 12
How long to wait for compensation ?

Hi all, I received email confirmation from BA on 13th June that they would be refunding me £700 for cancelled flights and £115.50 for expenses, and this would be refunded to me within 14 working days. The refund didn't arrive so I contacted BA again, I received a reply from Global Customer relations on 4th July to say the refund could take up to 28 days. 28 days has now passed and still no refund so I contacted BA again at the weekend but no reply. Surely once compensation is agreed BA would just pay out, or am I being very naive?!! Any idea when I will receive the promised £815.50 refund please?
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