Originally Posted by Cliff358

I did do a little research and it is clearly stated on their web site "per direction". I went through several bookings and every time it only charged me once for carry on for each way. Clearly I was mischarged, but it simply is not worth the $100 for the time it will take to try and get it back. That is the problem with an airline that prevents you from reaching a real person by phone. TBH, I was far more pissed off at American for offering absolutely no compensation for me missing my flight other than refunding my points. I wrote and called them multiple times to no effect.