Originally Posted by
sjefenole
The agent had Swissport or SAS book the hotel through CMAC.
If we receive a full 4x 600 EUR, then that makes up for the trouble I think of missing 3 days of the holiday as well as cover expenses incurred.Just curious if it's a case of either/or. We were expecting to be compensated for the lower threshold since it was a short haul.
Ignoring the hotel accommodation and lunch+dinner for the extra day, we also have some expenses for taxi, food at the airport and suitable clothing for London weather (which we did not pack for) - but on the order of GBP 200 total for the four of us.
It is not hhe length of the delayed flight, but the length of the total route and arrival time at the final point.
There is a duty of care, so reasonable food costs are also covered for the two days, transport between airport and hotel should also be covered by the airline. Clothing I doubt you will get, unless your luggage was not returned to you for the wait