Originally Posted by
narvik
"This is clearly not the kind of travel experience we strive to provide, and we have reached out to Mr. Davis’s team to apologize," United Airlines said. His legal team at Stinar, Gould, Grieco & Hensley will be in contact with United Airlines, he added, demanding an investigation into the flight attendant."
Would UA have reached out to any old schlub to apologize? Probably good this happened to a celebrity; now UA is forced to fire up their PR machine to full throttle for once, and it's the first time I've seen action taken against an FA this fast in this kind of situation.
A wake up call to all UA 'overzealous' FAs that is sorely needed, or just another story that's blown way out of proportion on both sides?
Given the speed of the suspension -- and the fact that the man was taken off the plane in handcuffs by the FBI / Police suggests that there is only one side of the story that is overblown...
But your point is fair -- if the "misgendering" incident had been a celebrity -- one wonders if the reaction would have been different -- and swifter...