Obviously race may (or may not) have played a role in this BUT this is not the proper FT forum to discuss racism in society in general.
Similarly with generational differences.
Appropriate subjects are UA response, the effected individual's post incident interactions with UA, members of the forum experiences related to "touching" or negative UA employee interactions, any in-person eyewitness reports, ...
Please let's keep this on UA related matters and not turn this into an OMNI/PR discussion to be closed or moved.
WineCountryUA
UA coModerator