Originally Posted by pindi
We got docked the $25 fee. We make this ski trip every year - usually on CO. Never ever had this problem. I tried negotiating in a polite manner - didn't work. So I said thank you, paid up and never flew United again. Am going to DEN next month for the annual trip - on CO.
I know the GA was following the rules - but I guess loyalty should count for something - especially when the total number of pieces and total weight of the checked in baggage was well under the allowed limits.
Kamala
Sorry to hear that. Loyalty does count....it gets you free flights, upgrades, and economy plus. If $25.00 that is in the rules is enough to make you switch carriers, I find it hypocritical for you to mention loyalty. It seems that you wern't that loyal after all...just a user of loyalty perks. (AS your location says EWR, I would expect you to fly on CO...it's the common sense carrier for you (unless your destinations you fly to aren't served convienently by them.)