Originally Posted by
SWSNA
If this was "fair", they should do first in/first out processing of points. (In other words, if I have x points from a rental in 2020 and y points from a rental in 2024, then the x points should be assigned first when I apply them for a free rental.)
I don't have a lot of confidence that (a) Hertz can do this with their systems and (b) they are going to be fair... but maybe others can weigh in and make me less cynical :-)
The number of points indicated in my e-mail that are over 5 years old is greater than my current point balance. So yeah either they don't apply a FIFO method to point deduction, or their e-mail is incorrect. I'm going to assume the former.