Originally Posted by
Beachchaser
Ok friends I had a recent stay at a hilton all inclusive that had some service issues and I submitted my first ever compensation request via guest assistance and they said I could either receive 30k points or a be my guest certificate, when I asked if I could use the cert at the grand wailea (waldorf astoria) they advised it was only good at hilton branded hotels, is this correct or can I use this cert for a standard room at any hotel within the hilton portfolio? TIA
Agree with the advice from others. Personally I'd definitely take the BMG as it should be fairly easy to use it at a Hilton that would otherwise cost 50k points for a night (i.e., you can get more than the 30k alternative) plus you should normally earn points on your BMG stay too.