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Thread: British Airways plans to improve its business class cabin
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Old Jan 14, 2004 | 3:37 pm
  #23  
Swanhunter
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It all comes down to choice and flexibility. If you've pad those multiple 000's for a J ticket I would like to be able to do what I want, when I want be that drink, eat, sleep or pull a muscle laughing at the office on the AVOD system.

NCW has enabled me to sleep well on plane and I have few complaints about the drinks cart.

The 2 areas that need attention are catering (dnw's CO comparison is an interesting one) and the IFE is really quite poor in comparison to the leading edge. Both need re-developing to deliver that choice and flexibility.

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