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Thread: Big help to ask! I even do not know how to contact UA.
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Old Jul 12, 2024 | 12:35 pm
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MatthewLAX
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Originally Posted by jackkyxu
UA made up a PNR/eTicket number to refund a TravelBank payment， how should I explain to CSR
You might explain that you are just trying to use travel credit "and UA had to do something I don't understand to make it work, but can you help me use it?"
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