Originally Posted by Boraxo
4th Place: American, for adding a $500 RT "co-pay" for using miles for upgrade awards. This is a major program change which substantiallly devalues the miles and puts biz/first travel out of reach for many. To its credit, AA did provide a good 2 months notice before implementation.
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Just a note that the co-pay mentioned above is only on international upgrades, not on domestic upgrades.