Originally Posted by
moon4fun
I used my AA miles booked thru AAdvantagehotels for Hen na Hotel Tokyo Haneda . I received an e-mail confirm my booking from AA.
But I couldn't see my reservation on the hotel website even AAdvantagehotels sent me the hotel bookings number.
Am I looking at the wrong hotel website ? I was checking under my booking
https://tokyo-haneda.hennnahotel.com/rooms/
TIA
In my experience, you will not see the reservation directly on the hotel websites. If you are concerned, call the hotel directly to confirm. Personally, I do this for every reservation before I show up, so there are no surprises.