FlyerTalk Forums - View Single Post - The mobile app Delta Virtual assistant is an embarrassing, unmitigated disaster

Jul 7, 2024 | 12:16 am

#15

MichaelLAX

Join Date: Sep 2023

Location: Los Angeles, CA

Programs: Delta Diamond 1MM

Posts: 132

Quote:

Originally Posted by demkr

Me: Asks question
Virtual assistant: Replies with something useless
Me: Representative
Virtual assistant: I can assist you with your question!
Me: Representative
Virtual assistant: Just to confirm, you'd like to speak to a representative? A for yes, B for no

I even skip the question at the beginning, I just type "Representative", and the virtual assistant continues with "I can assist..." like in your example.