Originally Posted by
Koby
Late check -out is always "subject to availability", so there is nothing to claim.
(If you where Platinum or Diamond you could try to negotiate, but not as a Silver member, IMHO.)
yeah…. but they already confirmed there is late check out available. So what’s the policy? Does Accor let front desk staff decide what the “late check out time” is? Or is there some rule of thumb? I cannot imagine it’s so random.