Originally Posted by
CPH-Flyer
Since my suitcase would be stocked with items from Dior, Louis Vuitton, and Hermės, what you are saying I should be able to go and get an outfit for a few thousand euros, wear it until my suitcase arrives, and then send it to the airline for a full refund? That'll be fun....
Haha, no, what I'm saying is that it's reasonable for SAS to "force" you to buy cheaper stuff but then they should pay for it since you never wanted that cheaper stuff. And if they wish, they can take those items back afterwards and do whatever they want with them (as LHG does).
What's ridiculous is this position when customer is expected to buy stuff they don't want and then SK refuses to refund it in full claiming the residual value of the stuff customer never wanted.