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Thread: Downgraded and no refund?
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Old Jul 5, 2024 | 3:45 pm
  #15  
carrotjuice
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Originally Posted by alpharosean
SQ changed the aircraft from A380 to 787 and consequently I was downgraded to business both ways. I booked Saver suites but the Saver awards for the original dates on A380 were available for waitlist only when I checked. Advantage was available. Are you saying the CSO could contact Revenue Management and release those waitlist Saver or available Advantage seats? That's good to know!
Saver. Be persistent and insist on escalating if they ask you to top up for Advantage.
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