Originally Posted by
NoStressHere
YOU should determine which flight is best and not rely on SWA to make that decision. And almost always is easy to do online.
And, you should make the change the same day they notify you of a flight change.
Sorry for the confusion--the "them" I'm waiting to hear from is the family member-so, I haven't reached out to southwest, yet. My question -can I still make a change to the flight by calling southwest since I can't do it online anymore?