Originally Posted by transpac
Instead of asking for compensation for future flights you should just inform UA that you are taking your business to another carrier, and then make good on that promise you made to the agent at HKG? Why continue to give money to UA for services you find unacceptable?
Because I already had difficulty moving most of my flying to UA, after being loyal to Northwest over the years. After the amount of flying I did increased even further last year, I am having even more difficulty choosing a different airline for my regular travel.
In addition, despite the fact that I have had to experience a lot of service failure in the past, there have also been some incidences where I was glad that I was travelling on United.
Originally Posted by Dresden
If I asked for compensation every time an airline employee misquoted the rules, made something up, or just got it wrong I would spend all my time in supplicant mode.
My sympathies. Anyway, it is not that I am frustrated because I was misquoted the rules - I was promised something that didn't take place.
Originally Posted by LHR Tim
The dummy reservations effectively block anyone actually wanting to pay $$$$ for the seat. The reservation gets cancelled, no one was able to purchase it, and it goes in to the pool for upgrades. The upgraders win, but the airline looses out on potential revenue.
Just so that we can close this topic - because of the above-mentioned reasons, dummy reservations are something I would
never do. I do want United to survive. I could explain myself further but I don't think that is necessary.
Originally Posted by N227UA
Honestly, I wouldn't like to see a kid flying F/C class by his parents' money.
Who says that I am using my parents money?
If my upgrade didn't clear to SFO because the whole cabin was full with the same customers who had been confiremd in FC before my call to CS (which took place an hour before my departure to the airport), then I wouldn't have a problem. But the fact that I found out that someone else was cleared ahead of me at the gate is what frustrates me. Don't they say - what you don't know, won't hurt you?
