I don't think many people will have experiences to share given the chain's small footprint and how the new program is. (Brilliant launched at the end of Feb. 2024).

Ruby's best benefits might be the 4 p.m. check out and the dining credit, although you can get both with an American Express Fine Hotel and Resorts booking (many Langham properties participate).

But generally, the program seems weaker than the old one. There are more tiers, and they require more spend to earn. There is now only one airline partner (Cathay), and it seems to require you to convert your Brilliant points to Cathay miles, whereas the previous program partnered with more than a dozen airline and gave 500 to 1,500 guaranteed airline miles per stay.