Originally Posted by
acefspadez
United no longer allowing me to cancel the flight booked with the credit through Capital One.
This ticket cannot be changed through United since it was purchased from a third-party.
Please contact your original ticketing agency to make changes. You can select alternate flights during check-in for same-day change or if your flight has been impacted with a delay or cancellation.
I had the same issue with United back in May, but after the actual 016 ticket was issued it resolved and I could change/cancel via United.