Originally Posted by
jsloan
Because they adopted a schedule change policy, as part of the contract, that spelled out these options? For competitive purposes? Or perhaps because they don’t want regulatory scrutiny because they know that regulators will come up with all sorts of nonsense, so they’ve decided not to push this particular issue?
I don’t understand why you persist in trying to prove something that is just simply incorrect; suffice it to say, your proof is not proof of what you think it is.
ETA: Incidentally, the right to refund isn’t absolute. If UA can use a different gateway to get you to your destination within the schedule change window — 2 hours — they will not refund you, although if the schedule change was at least 30 minutes they’ll let you rebook for free, which presumably lets you work your hidden city back in. The point is, it’s all covered by their schedule change policy, not some magical regulation.
So yeah, not because it wants to be charitable, rather because of existing and possible future regulations. And there are DOT regulations defining significant schedule change and requirement to refund. It mentions connection cities (though only in the context of disabilities) and # of connections. While it's not as strict, it does not lend credence to the argument that airline only needs to deliver A-C with free rein on the routing. You were the one asking whether a court will recognize routing as part of what people bought, and the data clearly indicates that airlines don't want to get that tested out in courts, so they are offering the right to refund proactively.
Originally Posted by
jsloan
And if you keep reading, you’ll find that they owe you zero compensation if there’s no actual delay in getting to your destination. Your ticketed destination. Pittsburgh, if we were to replace HND-IAD-PIT with FRA-IAD-PIT. In other words, this also doesn’t prove what you think it does. Because people who aren’t trying to cheat the system normally want to get to their destination as soon as possible, not travel through a specific airport.
I do not see anywhere that says no compensation for denied boarding if no delay. While the writing is not good that it only mentions half compensation if delay of 2,3,4 hours, the reading by the letters (though a little unreasonable) will say full compensation if denied boarding with no delay since the footnotes don't apply.
If you still don't agree, here is what United says. "
If your flight is cancelled or delayed by 3 or more hours or you are involuntarily denied boarding, you are entitled to receive €600 in compensation from us. If, however, we offer you re-routing on an alternative flight that will arrive within four hours of the arrival time of the flight on which you were originally booked, your compensation can be reduced to €300." So UA agrees that one is entitled to compensation if denied boarding, regardless of the delay. So I'm right and you are wrong. You can not take off someone LHR-EWR-AVL and put on LHR-IAD-AVL involuntarily without compensation.
Originally Posted by
jsloan
There is no IDB compensation if you arrive within an hour of your scheduled departure, even if you were IDBed.
Well the rule says they need to ask for volunteers first which most time airline will pay enough money to avoid getting into the IDB stage, and even when start IDB, they need to follow a pre defined list which you may not be at the top of the list. (And if you are really at the top of the IDB list, you can just volunteer.) They can't just notice oh, this guy is going to C and let's put him on A-C directly so that we can save the money of asking for a volunteer. That's a clear violation of DOT rules.
So the point stands that airline can not under the name of "we are only transporting you A-C" and force you off a scheduled A-B flight (assuming no aircraft downsizing) without compensating you for all practical situations.
Originally Posted by
jsloan
Incidentally, that would have been a fun conversation. “Oh, hi, thanks for the escort through immigration. I’ll… uh… hurry. What city am I supposed to be flying to again? Oh, they’re holding the plane for me?”
I did not deny it's nice, but I don't have false illusions. I know the cold fact is because of the regulation and threat of compensation. Anyway, I don't think this is a critical point to debate. We can agree to disagree whether it's due to contract or regulation.