Originally Posted by
tr3k
So, turns out - I *did* forget to sign the check. D-oh.
Today (June 21, so 3 weeks since acceptance) received an email with a copy of the letter asking me to mail the check to them. Online status also shows "more information requested".
Sent the new check priority mail, of course (and looked over it a dozen times to make sure nothing's missing
). Let's see how long it takes them to cash the check and finish processing.
Ok, this isn't working out too well. My new check was delivered to the NPC (VA address) the very next day, June 22. Since then - nothing, new check not cashed, no updates.
My travel is on July 15. Today was the first day I could call and ask the customer service for help. So I did - according to the CS, if passport is being renewed by mail, I am not eligible to use a passport office in person. Customer service did charge me $60 extra to "expedite" but made no promises as to whether/when the passport will be processed. Their official line is - if NPC does not send me the passport by July 15, I will not be able to travel, no recourse.
Anyone dealt with this? Is this correct?