Think this is the correct thread- eUpgrade related.
I cleared waitlist on 18 June for my 27 June AC996 (YVR MEX) flight. 75k status, Flex M Booking.
On the flight (in row 3/4) I'm snoozing, get tapped on the arm asking if I'm joining for dinner and what meal I would like. I choose lasagna (ginger chicken other choice and I did not like it on a prior occasion), then person next to me (unrelated) also chooses lasagna.
I'm snoozing again but I guess a few minutes later, another tap on the arm to tell me I cannot have my meal choice, someone in row 4 doesn't like spicy and cannot have the chicken. She (the SD) says that I should have been asked last.. sorry.
When she returns for drinks I ask why I could not have my meal choice.. she says it's 'what the ipad says' and she has to go by that. I ask if it's status related and she's not sure but comes back with the ipad and says it's because I eupgraded.
Is this correct? Anyone ever have something similar happen? Should I write in?
Ron.