FlyerTalk Forums - View Single Post - Seat selection unavailable for CX flights booked using AA miles?
Old Jul 1, 2024 | 6:55 pm
  #3  
Jean-Baptiste Legrand
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10 Years on Site
 
Join Date: Mar 2014
Location: Rio de Janeiro, Brazil
Programs: AA Platinum Pro, Hyatt Globalist, Hilton Diamond, IHG Platinum, Bonvoy Gold
Posts: 185
Originally Posted by shd9
You can call, and the agent can pick a seat for you, including extra legroom seats.

If you don't want to call unless absolutely necessary, you give the mobile app a try: sometimes the app allows you to pick a seat when the website doesn't. However I have lately noticed that it shows up on the website as 'unpaid regular seat' and threatens to boot me out if I don't "contact my booking source to finalize payment"... I never took any action and haven't been booted, but YMMV.
Thanks so much, I will try calling!!!
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