Originally Posted by
sch_flyer
During the last stay, buffet breakfast coded as "lunch" on both mornings of the stay, and necessitated a visit to the front desk to be taken off the folio... very annoying, especially since there were a lot of people checking in/out. Keep an eye on your bill!
This has happened to me at other properties, most recently HR Rochester (NY). There it took a lot of time for the front desk person to figure out how to refund the cost of the breakfast and also all taxes, fees, and some service charge. I had to calculate for him how much the final bill should be: one night's room rate plus taxes. Fortunately I wasn't trying to catch a plane.