Originally Posted by
ElevatorEnthusiast
Overall, I liked the Grand Hyatt Hong Kong - though, I think it might be a bit expensive on average when compared to a property nearby like the St Regis. Alas, here are my impressions:
Neutral:
- Only upgraded to a One King Harbour View on a relatively middling floor - did have a Harbour view, though
- Welcome gift was just fruit
- I would normally find the lounge breakfast to be a bit limited - it would good because of the ham and cheese croissant, but I don’t think you can rely on that - omelet was kind of oddly small
Pros:
- Bed was relatively comfortable - firmish mattress, decently plush covers, plush pillows
- Shower pressure was strong and great
- Automated window coverings
- Chromecast present on the TV
- Offered late checkout proactively - no issue with 4 PM
- Evening service drinks are quite good - tried a margarita and espresso martini
- Ham and cheese croissant at lounge breakfast was very good, especially when paired with nearby garlic cheese spread
- Front desk staff and lounge staff (including Scott) were quite friendly
Cons:
- Not a fan of iced latte at afternoon tea - tasted watery
I wouldn’t mind returning.
L
THis is one of my least favorite Hyatts in the world and I think overpriced. I don't understand why so many people love it here. Rooms are small, service has never been friendly to me. No one has ever gone above and beyond for me - just basic, straight forward service. The taxi queues can be incredibly long and I don't love the location, not good to walk to where I want to go
I'm a Hyatt loyalist but HK is one town I stock w Marriott - JW or Sheraton. I'll sale HR over GH too. I've been staying at GH for 20 years but never by choice.