Originally Posted by
williet68
... I called the number on the back to attempt to speak with a CSR. It just keeps looping back to the beginning for the most part. How do you reach a live person? Can the card be used other places or other Krogers or do you risk locking up the card permanently?
I've gotten into that loop any time I try to get a rep after I first set the pin, or register card, or similar. I find that HUCA then go straight to taking to a rep gets me out of the loop.