Originally Posted by
FlyerJ
I believe YWG (and sadly most airports in WestJet’s network) now have check-in and gate agents contracted out to a third-party ground handler. They wear WA uniforms, but their ability to handle IRROPS is pretty limited. I believe YYC, YYZ, YEG and YVR are “real” WestJet employees.
wow. Really? I just assumed they could fo what air canada could
later on when we came for our flight it looked like they were helping rebook people. Maybe more senior staff came in?
they also told my wife if we didn't grt on our first leg the rest of our ticket wouldn't be canceled...