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Old Jun 28, 2024 | 2:59 pm
  #13  
gnomey
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Join Date: Jun 2016
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Originally Posted by lifeonthego_k
Anecdotal evidence from other chat forums suggests that the policy has changed for award tickets and is now in line with revenue tickets.

To continue from my previous post, I once again had to change my flight - different departure airport, but still within the US and a slightly later date in Aug. I went to SQ's service centre in Singapore and they changed it for me with a USD 25 change fee/ticket. The lady assisting me was surprised though by how many times the ticket was re-issued and went to her supervisor to have a word before processing the desired route and date changes.

is it because you couldnt get origin / destination changed at home so you have to go in person?

because i couldnt get o /d changed properly and within appropriate date range. it errors out online

essentially, this means you can alter award tickets indefinitely, as long as you keep paying $25.
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