Originally Posted by
dodgeflyer
Not BA, but LH has an exclusion for Rimowa. I’ve had two ruined fully by airlines, SK for a cabin size one, whereby by some miracle the wine which was inside wasn’t ruined but suitcase had a 6-7cm indentation. SK said not our responsibility. With LH they shrugged and referred to the toc. Whilst nice luggage, the aluminium ones are not sturdy (now had a wheel replaced for the second time on my third rimowa), and quite honestly, checking them in, is always a risk. I’ve concluded that at this stage, if you cannot afford to replace them, don’t buy them. And if you do get them, get the plastic ones (though what’s the point then).
AA don't - they've paid me out twice for various damaged Rimowas.
And as for their current quality, while I agree it's different to 2014, it's still excellent.
M
M