Originally Posted by UA 882
In the past it has happened - a friend of mine was once downgraded to Y, and both of us were put ahead of everyone else on the upgrade list for our next sector. We both cleared before everyone else.
Yes, because a nice GA booked you FFCC on the DM or changed you BP Priority.
As for the OP, that is only way UA could have promised him what they "said" they did. After 100K+ miles on UA and apparently knowledge of the UG system, how the OP thought a comment in the PNR would work is beyond me.