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Thread: Don't take a Rimowa suitcase on British Airways [Damaged Checked Bag]
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Old Jun 28, 2024 | 6:32 am
  #59  
Schultzois
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Originally Posted by Can I help you
A suitcase of that value should have its own insurance if that is possible, no airline would pay for it to be replaced.
Air France paid full value for a brand new RIMOWA on a first trip GRU-CDG-DBV, so it does happen.
RIMOWA did issue a document attesting to it being brand new to support the claim and unable to repair owing to the hole (actually more a gash) AF managed to put in it during handling.
Delivery was also delayed 1-2 days, so one leading theory was that someone attempted to open it by force.
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