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Old Jun 28, 2024 | 5:14 am
  #11  
SK AAR
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Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 13,910
Originally Posted by bearchaser303
One last update. One my next flight, IST-DLM I asked to add the UA frequent flyer number at the check-in counter and that was done. easy peasy. Not the case for the next flight, DLM-IST. Asked to add the UA frequent flyer number, response No, not possible. I did it when I came from IST. Not possible. He even asked someone else. Not possible. After several minutes of this back and forth, I was starting to get frustrated and about to give up (it's not that many miles). Finally he asked a supervisor (I think for the 2nd time) and the supervisor asked me to tell him what I need. I re-stated the original request and the came on. It turned out even though I was saying I wanted to add my UA frequent flyer number, the check-in agent was somehow interpreting it that I wanted my bag to be through checked to a UA flight. So anyway, they got my UA number added and I received the credit by the next day.
Yeah, when talking to TK staff (whose first language is not English) one need to talk more slowly and use simple expressions than one would usually do when speaking to a fellow citizen of your own country. If you babble the agents will look like a big question mark or completely misunderstand you.
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