FlyerTalk Forums - View Single Post - Winter Weather Cancellations - what to do??!! [irreg rebooking; EU261 rights etc]

Jun 28, 2024 | 1:29 am

#299

chris63

FlyerTalk Evangelist

Join Date: Nov 2006

Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV

Programs: LH HON***,UA,BA.EK Gold,AV.

Posts: 16,549

Quote:

Originally Posted by pdeut

Digging this up from the grave for a quick update...
After more than 6 months of back and forth, LH has finally remitted almost as much as I requested... well over 1000€ including rental car and related expenses and EU261 compensation. A favorable outcome indeed. Perhaps also an example for LH's suits to consider... wouldn't it be better if IT worked and/or more agents could ticket? Wouldn't it be cheaper to issue waivers instead of respond to IRROPS reactively? We'll probably never know (with LHG, that is).

Well done

Of course if more pax were persistent it would cost LH more & maybe they would seek to improve…..

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