...and reporting back.
Had to cancel about two and a half hours before departure - went very smoothly. Cancelled via the app, got a refund mail, was refunded in full within days.
Originally Posted by
dand99
Am looking at a KLM flex fare.
T&C say refundable any time before departure - do KLM stand by that ?
(Online I found several mentions of "at least 3 (or 4) hours before departure" )