Originally Posted by Steve M

There's no way for us to know the full story. I do find it hard to believe that someone would be kicked off a flight for misgendering a flight attendant unless it was intentional or malicious. I have to think there's more to the story than that. But, I do give kudos to the lady for not starting her video with "Don't fly United" and actually asking a question that others could perhaps help with. It seems that 90% of social media videos about a bad airline experience are the opposite on those two counts.