Originally Posted by
brodielayne
My login never worked. They finally applied it in their end, after I initiated a chargeback. Make sure your travel plans are solid, as you will lose your 20% off coupon if your plans change. Emirates customer service is terrible.
So, when they were able to apply it on the backend to your reservation, did you get a credit for the 20%, or was your required mileage reduced by 20% for your redemption? I have a ticket on hold at the moment through the call center, was looking to book an identical one for a different date, get the 20% back, and do a date change to my preferred date (which I have on hold). Looks like I have no option but to get the held reservation issued, and then continue to fight with emirates CS to just give me a credit of 20% of the miles required?