I really enjoyed my 2nd stay at the world’s 2nd tallest hotel (and per the literature in the room, the world’s tallest 5-star hotel - haha!). Perhaps, the suite upgrade really elevated my experience here compared to 2022. Here are my impressions:
Pros:
- No upgrade showed up in app - I think the property is so big that they do upgrades at the moment, which makes sense - asked at check-in and was blocked in a lovely Deluxe Corner Suite on a high floor of Tower B (same building and elevator bank as the 37th floor lounge - convenient) - had to wait a bit in the lounge but was in the room by 14:00
- Amazing views of Downtown Dubai and Burj Khalifa - exhilarating to stand on the window sill and look down at the cars going by (and being stuck in traffic) below
- Very nice design - has aged well
- Bed is pretty comfortable - mattress is definitely on the firmer side but this one seemed to have a bit of a topper, plush covers, plush pillows
- Shower pressure from the rainfall head is great
- Comfortable furniture
- Fast and responsive YouTube app on the TVs
- Fun towel animal given during turndowns
- Despite no in-room welcome gift, was given a box of assorted dates at check-out
- Offered 4 PM late checkout proactively
- Amazing elevators! Love the three scenic elevators and so many buttons!
- Lounge was nice - just pound cake at afternoon tea, but evening service had a nice mojito, baked potato station (really good beef bacon and cheese - I had three potatoes), and good chocolate cake
- Lounge breakfast was good - omelet station, good pancakes, etc.
- Service was consistently friendly
Neutral:
- Definitely not the strongest air con - warms up a bit with the window coverings opened - but I slept fine and was never overly hot
Cons:
- Suite definitely had a smokey smell, but I wasn’t going to trade away the suite or view and it was easy to get used to and not notice after a minute
- Couple of missed long hair bundles in the bathroom
I will definitely come back.
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