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Thread: 25 Jun : Baggage failure at Terminal 5 - BA IT failure
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Old Jun 25, 2024 | 3:14 pm
  #26  
Nickl
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Join Date: Apr 2001
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Originally Posted by corporate-wage-slave
If there is someone there who can raise a delayed baggage reference for you, then I would do so, otherwise head home and do it remotely.
Thanks, the queue at the BA desk was long so I quickly decided to leave. Once on tube I got a message from BA to say that they were sorry I may have had to leave the airport and confirming how to register the bag details. I assume its a generic email rather than BA getting to grips with facial recognition...
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