FlyerTalk Forums - View Single Post - 25 Jun : Baggage failure at Terminal 5 - BA IT failure
Old Jun 25, 2024 | 1:45 pm
  #9  
corporate-wage-slave
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For those needing to claim missing bags, here is the link - then Baggage. What you need is PNR and Baggage tag numbers. I would advise people to say "no" to the question "Do you have a BAEC account", but then to amend and add in your BAEC number after the first submission. So start here:

ba.com/complaints

What you need at the end of this is a 10 character baggage delayed baggage reference.probably beginning LHRBAnnnnn. You can then get into WorldTracer via

https://www.britishairways.com/trave...missingbaggage

Last edited by corporate-wage-slave; Jun 25, 2024 at 2:09 pm
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