FlyerTalk Forums - View Single Post - Confused by rate rules
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Old Jun 25, 2024 | 6:48 am
  #3  
nacho
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Join Date: Aug 2010
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Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
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Originally Posted by cfischer
Yeah, this sometimes happens. I have seen it when there are extraordinary demand times and they make all rates non-refundable no matter what, even BAR/REG rates. I am pretty sure with the detailed cancellation rules you will be able to argue for a refund, if needed, but there is a non-zero risk with that.
I don't think I have seen contradictive wordings like that ever - this is just confusing because the first part it clearly describes that it is non-refundable (however, it doesn't mention whether it is changeable).

Then the second part is clearly stating that you can cancel for free 3 days before arrival, but then the wordings about eligibility is just weird - why do I have to prepare my Marriott membership card if the reservation is booked by a member (as you have to be a member to book that rate)?

I suspect the property didn't load the rules properly.
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