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Old Jun 24, 2024 | 7:45 pm
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Dr. HFH
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Originally Posted by m0mo
Anyone else notice a drop in customer service levels? Dealing with an issue from a stay . . . .
And you've already pursued this to conclusion with the GM at the property, yes? It's often easier to get engagement from property management, which is obviously smaller, fewer people, less hierarchy, than Marriott.
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