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Thread: Chase cards Trip Cancellation/Interruption/Delay insurance benefits (2024-26)
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Old Jun 24, 2024 | 6:26 pm
  #108  
Stgermainparis
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Originally Posted by SHLTP
They didn't tell me. They didn't tell me it was even closed. It took about 8 mobths with them asking for the same documents several times. I spoke on the phone with them too several times.
.after 3-4 months without hearing from them, I logged in to see that the claim has been denied.

It was due to weather, same reason why my other claim was accepted. They kept saying I had to prove to them that I bought the ticket with chase reserve. I sent them the Chinese info in RMB and the matching USD amount several times.
Weather is a covered event for hotel/food reimbursement. I’d send a message to Chase cc via your online account asking for the information about the charge on your Reserve. Then I’d refile the claim. Sounds like that is the issue.
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