Originally Posted by
majorpuppy
CX's economy class is also extremely competitive,
i think the ice cream in meals and good seat choice makes it triumph over SQ.
it even won the best economy class award from skytrax just now. when it gets Bluetooth function later on it would become even better.
Agreed, economy doesn't get any better than a well designed seat with good legroom and padding. CX definitely wins on the consistency side and definitely treats their peasants better than other middle eastern airlines like EK or QR
For the soft product, yes it's not amazing but compare it with QR's (especially on the food front) and you'll know what I mean