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Thread: Aeroplan partner availability issues and complaints (2024 onwards)
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Old Jun 24, 2024 | 8:38 am
  #465  
newfbc
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Originally Posted by PRedLSU
Been eying a flight for a week from IAD - ADD. Business class ticket listed at 90k.

Finally bite the bullet and transfer needed UR to Aeroplan using the new 20% bonus.

Award ticket immediately disappears, only economy available now, like within minutes of me transferring points. Can't find it despite VPN, incognito, whatever. Finally get it to pop back up after a few clicks and refreshes.


Yet after clicking to pay with points and clicking "continue" this message pops up:



So I call and speak to a rep who says that business class ticket is not available for 90k and so sorry you're stuck with the points. So I'm out of luck, with 75k less Chase points and no ticket to buy with my newfound Aeroplan points. Meanwhile I can still, at present, find this ticket listed for 90k on the website with a few refreshes.

/end rant
Rather than 'Bait and Switch' I think this could be classified more as False Advertising.

Ron.
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