FlyerTalk Forums - View Single Post - UA award booking, change questions / issues / routing / excursionist problems
Old Jun 23, 2024 | 11:07 pm
  #28  
jsloan
FlyerTalk Evangelist
30 Countries Visited
2M
All eyes on you!
20 Years on Site
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 25,471
Originally Posted by Stgermainparis
And to piggyback on this: see if you can simply do a “change flight” on the UA website. Not all airlines offer that but it’s a nice feature bc means you don’t have to cancel, get back miles, rebook.
On the contrary, if you have sufficient miles and all necessary flights are available, I highly recommend the book-then-cancel approach. Using “change flights” can put you into a situation where you end up without a seat. It doesn’t happen every time, but it happens frequently enough that it’s a legitimate worry. Specifically, what happens is that UA sometimes does not push the updated ticket number through to the partner airline. When they revalidate that record at some future time, it’ll find the old ticket which is marked as having been exchanged for something else, and it’ll release the confirmed space. I’ve had this happen to me personally, and it happens with some frequency on the board.
jsloan is offline