Originally Posted by
Antarius
I recently (last week) canceled a 1 way trip that I had booked for my parents before departure and received Trip Credits for each.
I suspect AA is moving towards this model for all flights, as it makes little sense to have duplicative structures for most cases. In the past, Customer Relations has converted flight credits to trip credits for me as well.
Something did change. There is a screen shot of the prior version of the table here:
https://onemileatatime.com/guides/am...light%20credit. "Canceled" moved from the flight to the trip column. However, I'm unclear what the difference is then between a "cancelled" ticket and an "unused" ticket, except of course that an "unused" ticket is one still attached to an active reservation. But, then why would you need a flight credit for an active reservation? Either I'm missing something obvious or the table is confusing (or both).
Edited to add: Someone in the comments at the onemileatatime link said that cancelling via aa.com results in a trip credit yet cancelling via a phone call to Reservations results in a flight credit. Is this true?