Originally Posted by
Antarius
I recently (last week) canceled a 1 way trip that I had booked for my parents before departure and received Trip Credits for each.
I suspect AA is moving towards this model for all flights, as it makes little sense to have duplicative structures for most cases. In the past, Customer Relations has converted flight credits to trip credits for me as well.
Got it. Then it appears aa.com is a bit outdated or misleading, which of course won't surprise any of us.
This means that ANY unused ticket then can effectively be reused for anyone? Is that really the case?