Originally Posted by
Antarius
Yup - it's like they source the Flagship check in staff from the people that failed at the DMV or the PHL BA lounge. Unbelievable as to how bad this is.
I've written to AA about this a few times and without asking for anything, they've sent me surprisingly high comp. Bizarre.
Haha, such a great analogy. One of the staff said that she had been there 25 years, and it took a lot of restraint for me not to say cool story. I wrote in as well and received what I hope is an auto-generated response as my question was not addressed at all. I followed up. Hopefully I can join you in that club even thought I am not after comp.