Originally Posted by
janehoya
I tried using the future flight credit to book a flight SFO-LAX-SFO and received an error message. I called United for assistance and was told that once the outbound is flown the future flight credit can only be used for routing from SFO to the original region (in this case Europe).
Yes, that's correct. Your other option is to ask them to reprice the ticket as a one-way and issue residual credit, but one-way tickets from Europe are usually more expensive than round-trip tickets are, so that's unlikely to be in your favor.